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Premium Trading Cards & Retro Games
Terms and Conditions
Effective Date: October 19, 2025
Last Updated: October 19, 2025
1. Introduction
Welcome to Uncut Collectibles. These Terms and Conditions govern your access to and use of our website uncutcollectables.com, including any content, functionality, and services offered through it.
By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not access or use the Website.
2. Eligibility
You must be at least 18 years old to make purchases or create an account on our Website. By using this Website, you represent and warrant that you meet this requirement.
3. Account Registration
To access certain features, you may be required to register for an account. You agree to provide accurate, complete, and current information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account and password and for all activity under your account.
4. Products and Services
Uncut Collectibles offers trading cards, collectibles, and related products for sale. Product descriptions, images, and availability are subject to change at any time without notice. We make reasonable efforts to display product information accurately; however, we do not guarantee that product descriptions or other content on the Website are error-free, complete, or current.
5. Pricing and Payment
All prices are listed in U.S. Dollars (USD) unless otherwise stated. We reserve the right to change prices at any time without prior notice.
Payment must be made at the time of purchase using an accepted payment method. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
6. Shipping and Delivery
Orders are processed and shipped within the time frame stated on our Website. Delivery times are estimates only and may vary depending on carrier delays or other factors beyond our control. We are not responsible for lost, delayed, or damaged shipments caused by third-party carriers.
7. Returns and Refunds
Our Returns and Refund Policy is maintained separately and forms part of these Terms by reference. Please refer to the dedicated Returns and Refund Policy page on our Website for details.
8. Intellectual Property Rights
All content on this Website—including text, graphics, logos, images, product names, and layout design—is the property of Uncut Collectibles or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or use any content without our prior written consent.
9. Prohibited Uses
You agree not to use the Website:
• For any unlawful purpose;
• To solicit or engage in fraudulent or deceptive conduct;
• To upload or transmit any malicious code or harmful material;
• To interfere with or disrupt the Website’s operation or security; or
• To violate any applicable laws or regulations.
10. Disclaimer of Warranties
The Website and all products and services are provided “as is” and “as available,” without any warranties of any kind, express or implied.
We make no warranty that the Website will be uninterrupted, error-free, or secure, or that any defects will be corrected.
11. Limitation of Liability
To the fullest extent permitted by law, Uncut Collectibles and its owners, affiliates, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website or products purchased through it.
Our total liability for any claim related to these Terms shall not exceed the total amount paid by you for the applicable product or service.
12. Indemnification
You agree to defend, indemnify, and hold harmless Uncut Collectibles, its affiliates, and their respective officers, employees, and agents from and against all claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising out of or in connection with your violation of these Terms or your use of the Website.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of New Mexico, without regard to conflict-of-law principles.
You agree to submit to the exclusive jurisdiction of the state and federal courts located in Bernalillo County, New Mexico, for the resolution of any disputes arising under these Terms.
14. Changes to These Terms
We may update or modify these Terms at any time by posting the revised version on our Website. Your continued use of the Website after any such changes constitutes your acceptance of the updated Terms.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Uncut Collectibles
6011 San Francisco Rd NE
Albuquerque, NM 87109
Email: questions@uncutcards.com
Return and Refund Policy
Effective Date: October 19, 2025
Last Updated: October 19, 2025
1. Overview
At Uncut Collectibles, we value your satisfaction and strive to ensure that every purchase meets your expectations. This Returns and Refund Policy (“Policy”) outlines the terms and conditions for returning products purchased through our website, uncutcollectables.com.
By making a purchase from our Website, you agree to this Policy as part of our Terms and Conditions.
2. Return Eligibility
We accept returns only under the following conditions:
• The item must be in its original, unopened, and sealed packaging.
• The return request must be initiated within 7 calendar days of the delivery date.
• The product must not show any signs of wear, tampering, or damage caused after delivery.
Products that do not meet these conditions will not be eligible for return or refund.
Non-returnable items include:
• Opened or unsealed trading card packs, boxes, or collectibles.
• Pre-order items once shipped.
• Sale, clearance, or promotional items.
• Digital products or gift cards.
3. Return Process
To request a return, please contact our customer service team at questions@uncutcards.com with the following details:
• Full name and order number
• Item(s) being returned
• Reason for the return
• Photos of the product and packaging (if damaged or defective)
Once approved, we will provide return instructions and the return shipping address.
Return shipping costs are the responsibility of the customer unless the item was received damaged, defective, or incorrect.
4. Damaged or Incorrect Items
If you receive a product that is damaged or not as described, notify us within 48 hours of delivery.
Please provide:
• Clear photos of the damaged or incorrect item
• The original packaging
• Order number and contact information
Upon verification, we may offer a replacement, store credit, or refund at our discretion.
5. Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–10 business days and credited back to your original payment method.
Please note:
• Shipping costs are non-refundable.
• If your refund is delayed, contact your payment provider, as processing times may vary.
6. Order Cancellations
Orders may be canceled before they are shipped by contacting us promptly at questions@uncutcards.com.
Once an order has shipped, it cannot be canceled and must follow the return process outlined above.
7. Exchanges
We currently do not offer direct exchanges. If you wish to exchange a product, please return the item (if eligible) and place a new order for the desired item.
8. Final Sale Items
Certain items are sold as final sale and are not eligible for return, exchange, or refund. These include but are not limited to:
• Opened sealed products
• Clearance or discounted items
• Mystery boxes or grab bags
9. Contact Information
For questions or assistance regarding returns or refunds, please contact:
Uncut Collectibles
6011 San Francisco Rd NE
Albuquerque, NM 87109
Email: questions@uncutcards.com
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